Terms & Conditions
Imagine Retreats
Payment for retreats are managed as either single or a two stage payments.
Single stage payment - consists of one payment for the full agreed price of the retreat.
Two stage payments - consists of two payments for the full agreed price of the retreat. Typically an initial payment or deposit will be paid on booking followed by a secondary payment for the balance of the retreat.
Refund policies:
Single stage payment retreats:
Where a retreat has been paid for in full via a single payment, if subsequently cancelled, the following policy applies:
- Cancellation date is more than 12 weeks before the start of the retreat: 33% of the amount paid will be retained as a non-refundable deposit. The remaining 67% will be refunded.
- Cancellation is equal to or less than 12 weeks before the start of the retreat: The full booking becomes non-refundable as such 100% of the amount paid will be retained.
Two stage payment retreats:
Where a retreat has been paid for in full a two payments, if subsequently cancelled, the following policy applies:
- Cancellation date is more than 12 weeks before the start of the retreat: The deposit amount will be retained and no further payment will be due.
- Cancellation is equal to or less than 12 weeks before the start of the retreat: The remaining balance is due and you will be invoiced for the remaining balance.
Cancellation Policy
- Cancellation with 48 hours’ notice, a 50% fee will be invoiced to the client.
- Cancellation with 24 hours’ notice, a 100% fee will be invoiced to the client.
Disclaimer:
- There are diagnosed mental illnesses and clinical conditions that require medical treatment. Holistic coaching is not a treatment for severe mental illness.
- Holistic Coaching is not a replacement for medication. Holistic Coaching may be used in addition to specialised treatment.
- Successful outcomes are completely dependent upon an individual’s commitment to attending sessions and following action plans agreed between the coach and client.
